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<title>Duncan Davidson</title>
<subtitle>Weblog posts and links by James Duncan Davidson</subtitle>
<rights>Copyright 2011 James Duncan Davidson</rights>
<author>
<name>James Duncan Davidson</name>
</author>
<updated>2012-05-16T15:30:00+00:00</updated>
<entry>
<title>Signs of a Revolution</title>
<id>tag:duncandavidson.com,2011:/blog/2012/05/tunis_flag</id>
<published>2012-05-16T16:10:00+00:00</published>
<updated>2012-05-16T16:14:40+03:00</updated>
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<div class='breakout' ><img src='/blog/2012/05/tunis_flag_500w.jpg' width='500' height='334' ><div class='caption' style='width: 500px;'>A Tunisian flag in a razor wire barricade near the center of Tunis</div></div>


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<entry>
<title>Producing an Event in Tunis</title>
<id>tag:duncandavidson.com,2011:/blog/2012/05/houssem_producer</id>
<published>2012-05-16T15:30:00+00:00</published>
<updated>2012-05-16T16:19:56+03:00</updated>
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<p>Watching my friend Houssem Aoudi produce an event in Tunis was a unique experience. He’s put on dozens of events in Tunisia—including musical performances, parties, and raves in addition to TEDx events—so he’s got his system down. In a nutshell, instead of formal specifications and group meetings, it’s all about being on the phone from early morning to late evening. Dozens of calls and texts per hour, even while enjoying a breakfast café stop or a late night dinner.</p>

<div class='breakout' ><img src='/blog/2012/05/houssem_producer_1_500w.jpg' width='500' height='334' ><div class='caption' style='width: 500px;'>Houssem Aoudi coordinates on the phone while at a café with a sheesha</div></div>




<div class='breakout' ><img src='/blog/2012/05/houssem_producer_2_500w.jpg' width='500' height='334' ><div class='caption' style='width: 500px;'>Houssem Aoudi on the phone late at night coordinating</div></div>


<p>As far as paying suppliers goes, things are also a bit different than you might find elsewhere in the world. Invoices and checks? Not so much. While many of the social functions of Tunis are in remarkably good order after the revolution, long payment terms and credit around money aren’t really part of the program. Cold, hard cash up front is the rule here if you want to get things done in any kind of effective manner.</p>

<div class='breakout' ><img src='/blog/2012/05/houssem_producer_3_500w.jpg' width='500' height='334' ><div class='caption' style='width: 500px;'>Houssem Aoudi picks up the cash needed to pay suppliers for the event</div></div>


<p>This doesn’t just apply to big things like audio and video production, but also the smallest of matters. When we first got to the venue, none of the restrooms had soap or toilet paper, basics that you’d expect to be provided as part of renting a venue. Anything that we brought in—even for our own needs while setting up the day before the event—was quickly removed by the staff. Apparently the proper mechanism for getting such necessities involved all sorts of official paperwork. I’m not sure how things eventually got handled, but I wouldn’t be surprised if the real mechanism involved some small payments of one kind or another from the cash reserve.</p>

<div class='breakout' ><img src='/blog/2012/05/houssem_producer_4_500w.jpg' width='500' height='334' ><div class='caption' style='width: 500px;'>Counting money out for suppliers at the event venue</div></div>


<p>Whatever it took, the job got done. Despite failing projectors, glitchy lights, and equipment that needed maintenance, everything came together just at the right time. Well, almost everything. The caterer that was supposed to provide evening snacks after the event was a no show. Luckily, attendees took the news in stride with a <em>“well, that’s Tunis”</em> shrug and headed off into the night happy with thoughts of the event and what people had said.</p>

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</entry>
<entry>
<title>On Tunisian Radio</title>
<id>tag:duncandavidson.com,2011:/blog/2012/05/tunis_radio</id>
<published>2012-05-16T11:00:00+00:00</published>
<updated>2012-05-16T14:58:00+03:00</updated>
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<p>I was napping peacefully in my room—well, OK, I was dealing with a head cold, but that’s neither here nor there—at the funky bed and breakfast I was staying at in Tunis when Houssem called up and said, “Come on. We’re going to be on the radio. We’re picking you up in five minutes.” Eh? Ok. I pulled myself together, went outside, and was met by a full car of happy people. In no time at all, we were at Radio Express FM. The mission: talk with host Zied M’Hirsi about TED@Tunis, part of <a href="http://conferences.ted.com/TED2013/auditions/">TED’s worldwide talent search</a>.</p>

<div class='breakout' ><img src='/blog/2012/05/tunis_radio_1_500w.jpg' width='500' height='334' ><div class='caption' style='width: 500px;'>Zied M’Hirsi sits down with Shawn Gannet, Nate Mook, and Houssem Aoudi at Radio Express FM in Tunis</div></div>


<p>The interview was a polyglot one in Tunisian Arabic, French, and English. Houssem handled the bulk of the questions about the TED@Tunis event in a mix of Arabic and French—appropriate as he was the event’s local producer, but Zied turned to Shawn, Nate, and I in English to get our stories and find out more about TED and TEDx. He was really interested in how the TED and TEDx phenomenon is spreading throughout the world. There were a few questions about TED that we had to pass on answering, but luckily Zied didn’t mind us redirecting to our own personal experiences and points of view.</p>

<div class='breakout' ><img src='/blog/2012/05/tunis_radio_2_500w.jpg' width='500' height='334' ><div class='caption' style='width: 500px;'>Shawn Gannet at Radio Express FM in Tunis</div></div>




<div class='breakout' ><img src='/blog/2012/05/tunis_radio_3_500w.jpg' width='500' height='334' ><div class='caption' style='width: 500px;'>Houssem Aoudi at Radio Express FM in Tunis</div></div>




<div class='breakout' ><img src='/blog/2012/05/tunis_radio_4_500w.jpg' width='500' height='334' ><div class='caption' style='width: 500px;'>Nate Mook at Radio Express FM in Tunis</div></div>


<p>Our initial fifteen minute time slot was bumped a bit by coverage of Francois Hollande’s election victory in France, but once we were on the air, we ended up talking with Zied for almost an hour as our discussion led to the local TEDxCarthage team and the fact that Hans Rosling was soon arriving in the country to meet with locals. Zied’s face lit up at this last bit of news and you could tell that he would be happy to put aside any other commitment to see Hans during his time in Tunis.</p>

<div class='breakout' ><img src='/blog/2012/05/tunis_radio_5_500w.jpg' width='500' height='334' ><div class='caption' style='width: 500px;'>Zied M’Hirsi reacts to hearing about Hans Rosling plans to come to Tunis at Radio Express FM in Tunis</div></div>




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<entry>
<title>Cloudscape</title>
<id>tag:duncandavidson.com,2011:/blog/2012/05/cloudscape</id>
<published>2012-05-15T13:00:00+00:00</published>
<updated>2012-05-15T13:13:02+03:00</updated>
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<div class='breakout' ><img src='/blog/2012/05/cloudscape_500w.jpg' width='500' height='281' ><div class='caption' style='width: 500px;'>A cloudscape from one of my recent flights here, there, and yonder</div></div>


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<entry>
<title>Thessaloniki Docks</title>
<id>tag:duncandavidson.com,2011:/blog/2012/05/thessaloniki_port</id>
<published>2012-05-14T21:20:00+00:00</published>
<updated>2012-05-14T21:29:11+03:00</updated>
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<div class='breakout' ><img src='/blog/2012/05/thessaloniki_port_500w.jpg' width='500' height='281' ><div class='caption' style='width: 500px;'>Sunset behind the Port of Thessaloniki, one of the largest ports on the Aegean Sea</div></div>


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<entry>
<title>TEDxThessaloniki</title>
<id>tag:duncandavidson.com,2011:/blog/2012/05/tedx_thess</id>
<published>2012-05-14T12:45:00+00:00</published>
<updated>2012-05-14T16:28:37+03:00</updated>
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<div class='breakout' ><img src='/blog/2012/05/tedx_thess_4_500w.jpg' width='500' height='334' ><div class='caption' style='width: 500px;'>Athena Labrinidou on stage at TEDxThessaloniki</div></div>


<p>At <a href="/blog/2012/04/power_of_x">TEDxSummit last month</a>, I made friends with TEDx organizers from all over the world who invited me to their events to see what is happening. Two of these friends are Elena Papadopoulou and Katerina Biliouri, part of the team that organizes <a href="http://www.tedxthessaloniki.com/">TEDxThessaloniki</a> in Greece. Even though it was short notice, everything lined up along with the TED@Tunis event last week and I was able to be back on a plane to Europe to attend, as well as spend some time getting to know a part of the world I’ve not yet been able to spend any time in.</p>

<p>Watching the TEDxThessaloniki team pull together their event has been much like watching any of the other talented teams I’ve seen pull together other events. Long hours. Late nights. Much coffee. It all came together magnificently on May 12th at the Olympion Theater into a world class TEDx event that was everything a TED-like event should be: inspiring, motivating, and thought provoking. Attendees were brimming with excitement and passion all the way through the day to the final performance.</p>

<div class='breakout' ><img src='/blog/2012/05/tedx_thess_1_500w.jpg' width='500' height='334' ><div class='caption' style='width: 500px;'>Pianist Keren Hanan performs in the simulcast lounge at TEDxThessaloniki</div></div>


<p>The theme of the event was <em>The Courage to Create</em>, an exploration of what it takes to make something exceptional in a time of great change. It’s a very apt theme at this point in Greece’s history where it takes courage to keep dreaming and persevering, even when it may seem challenging or even impossible. The conference’s <a href="https://vimeo.com/40089129">promotional video by director Marios Spiroglou</a> brilliantly illustrates the theme.</p>

<div class='breakout' ><img src='/blog/2012/05/tedx_thess_2_500w.jpg' width='500' height='334' ><div class='caption' style='width: 500px;'>Economist Tomáš Sedláček on stage at TEDxThessaloniki</div></div>


<p>My favorite talk of the day was given by Czech economist <a href="http://en.wikipedia.org/wiki/Tomas_Sedlacek_(economist)">Tomáš Sedláček</a>, who explained the fundamentals of the current European woes in a way that brilliantly illustrates that what is happening here in Greece isn’t unique but is symptomatic of larger systemic issues that are at work both in the European and global economies. It was the kind of talk that leaves you with a new viewpoint on how things work. After his talk, I exercised my privilege as an attendee to talk one-on-one with Tomáš a bit more about the points he brought up and was impressed with his insights. He’s definitely somebody I want to have a long dinner conversation with sometime and would love to see speak again.</p>

<p>Another speaker that really stood out for me was <a href="http://en.wikipedia.org/wiki/Edi_Rama">Edi Rama</a>, the Mayor of Tirana, Albania. As mayor, he’s overseen the removal of illegal buildings, the revitalization of the city by bringing in color and arts into the public space, and implemented projects to reduce corruption by replacing governmental service outlets with modern clean facilities that promote official accountability. I have no idea if I agree with the rest of his politics, but his talk was a great story of how seemingly minor changes in local government and how it acts can change a city for the better.</p>

<div class='breakout' ><img src='/blog/2012/05/tedx_thess_3_500w.jpg' width='500' height='334' ><div class='caption' style='width: 500px;'>Albanian politician Edi Rama speaking on stage at TEDxThessaloniki</div></div>


<p>The event was conducted both in Greek and English with an almost even division between talks in each language. For locals who didn’t speak English well or non-Greek speakers, like myself, there was simultaneous translation provided. Translating big idea talks in real-time had to be a very challenging thing to do, and the translators didn’t quite keep up with every thought, but I was able to follow almost everything with ease.</p>

<div class='breakout' ><img src='/blog/2012/05/tedx_thess_5_500w.jpg' width='500' height='334' ><div class='caption' style='width: 500px;'>Attendees applauding a speaker at TEDxThessaloniki</div></div>


<p>It was quite a treat to leave most of the photography of the event to the local team who are <a href="http://www.flickr.com/photos/tedxthess/sets/72157629720297482/">posting photos of the event on Flickr</a>. To help out a bit a few days before the event, I gave a repeat of the <em>Photographing your TEDx Event</em> workshop that Mike Femia and I created for TEDxSummit in Doha. Of course, I couldn’t resist making a few photos of my own, which are also in the Flickr set and appear here. It would be kind of strange if I didn’t at least make a few photos while I attended the event and conversed with people about issues small and large.</p>

<p>Exhilarating. Wonderful. Tiring. A great day, no matter how one looks at it. More than anything, it’s wonderful to see people implement the spreading of ideas in their own communities and spheres of influence. It’s something that the world can definitely use more of.</p>

<!-- —[Sofia Camplioni](http://sofiacamplioni.com/), ..., and Nikos Pappas— -->




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<entry>
<title>Speaking on the TED@Tunis Stage</title>
<id>tag:duncandavidson.com,2011:/blog/2012/05/my_tedtalk</id>
<published>2012-05-09T12:50:00+01:00</published>
<updated>2012-05-11T11:10:47+03:00</updated>
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<p>As the crowd settled into their seats for the TED@Tunis event—part of TED’s worldwide talent search—and the lights went down, the recognizable intro for Eminem’s <em><a href="http://www.youtube.com/watch?v=hO2wA0Te0wM">Lose Yourself</a></em> came up. An appropriate intro for speakers about to take to a TED stage for the first time to give a talk.</p>

<blockquote><p><em>His palms are sweaty, knees weak, arms are heavy</em></p></blockquote>

<p>I was in my usual position at the edge of the stage. One camera in hand and another at my side, but there was more on my mind than usual. The words to the song hit home.</p>

<blockquote><p><em>He&rsquo;s nervous, but on the surface he looks calm and ready to drop bombs,<br>
but he keeps on forgetting what he wrote down</em></p></blockquote>

<p>You see, I wasn’t just photographing the event. I was also a speaker at it. I’ve spoken on many a stage before, but this was different. I’ve never spoken in front of Chris Anderson, TED’s curator, or Kelly Stoetzel, TED’s program director—both of whom I admire greatly.</p>

<p>One speaker went up and spoke. Then another. Then another. Photographing the other speakers before I spoke was both a blessing and a curse. It kept me from thinking too much about my talk, but trying to multitask making photos and keeping tabs on when I should get ready to go on stage was a bit stressful.</p>

<blockquote><p><em>Feet fail me not, this may be the only opportunity that I got</em></p></blockquote>

<p>As they mic’d me up, I handed my camera off to Houssem—the organizer of the event—and took a minute to stop thinking about making photographs and refocus myself. Closing my eyes, breathing deeply, I cleared my mind. I was sure that the stage crew thought I was totally freaking out, but I didn’t have time to worry about that much. I was busy finding that peculiar calm that you only know of if you’ve been about to step out on a stage. I heard Chris introduce me as TED’s longtime photographer who had made an interesting observation and wanted to share it. It was time. I walked out into the lights.</p>

<div class='breakout' ><img src='/blog/2012/05/duncan_tedtalk1_500w.jpg' width='500' height='334' ><div class='caption' style='width: 500px;'>James Duncan Davidson on stage in Tunis. Photo: Houssem Aoudi</div></div>


<p>Leyla’s photo—<a href="/blog/2012/04/wparty">made in Doha last month</a>—came up behind me on screen. For just a moment, my mind was too blank. And then, the intro I’d rehearsed came out:<em>“Here’s a photo I made of a friend of mine recently. She’s beautiful in it, but as soon as she saw it, she disliked it even though everyone else in the room loved it&hellip;”</em> Knowing how you’re going to start is simply the best insurance you can have as a speaker. It leads you to the rest of your talk.</p>

<p>I continued on: <em>“She’s not the only one that’s had this kind of reaction. It’s actually quite common and I’ve long wondered why. Now, I’m not a scientist, but one of the perks of being a photographer at TED is that I’ve had access to talk about this with lots of really smart scientists.”</em></p>

<div class='breakout' ><img src='/blog/2012/05/duncan_tedtalk2_500w.jpg' width='500' height='334' ><div class='caption' style='width: 500px;'>James Duncan Davidson on stage in Tunis. Photo: Houssem Aoudi</div></div>


<p>It was a short talk—I’m personally a fan of the quick small talk and I had edited this content down to its bare essentials. I’ll leave the rest of it a mystery until it comes out online later this summer when the worldwide talent search wraps up.  Three minutes and change after taking the stage, I was done and greeted by generous applause from the audience. What a rush. It was easily the best time I’ve had on stage in a long time. Of course that’s so very easy to say in retrospect.</p>

<p>Achievement unlocked: TED Audition Speaker.</p>

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<entry>
<title>Bonjour Tunisia</title>
<id>tag:duncandavidson.com,2011:/blog/2012/05/hello_tunisia</id>
<published>2012-05-04T19:45:00+01:00</published>
<updated>2012-05-04T22:18:18+03:00</updated>
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<div class='breakout' ><img src='/blog/2012/05/tunis_skyline_500w.jpg' width='500' height='262' ></div>


<p>Late last night, I arrived at my second stop on my current trip: Tunisia—home of the Arab Spring’s first revolution. I’m here along with Nate Mook at the invitation of our fellow TEDxSummit staffer and <a href="http://www.tedxcarthage.com/">TEDxCarthage</a> organizer Houssem Aoudi. He invited us to come out, spend a bit of time, learn more about his home country, and check out the TED@Tunisia event he’s producing next week. Of course, I have cameras in hand and will be sharing a glimpse of our experience here.</p>

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<entry>
<title>Turquoise Shades</title>
<id>tag:duncandavidson.com,2011:/blog/2012/05/turquoise</id>
<published>2012-05-04T02:00:00+01:00</published>
<updated>2012-05-14T21:26:39+03:00</updated>
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<div class='breakout' ><img src='/blog/2012/05/turquoise_500w.jpg' width='500' height='281' ><div class='caption' style='width: 500px;'>Katerina Biliouri sporting shades in her favorite color</div></div>


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<entry>
<title>Over San Francisco Bay</title>
<id>tag:duncandavidson.com,2011:/blog/2012/05/sfbay</id>
<published>2012-05-03T23:30:00+02:00</published>
<updated>2012-05-04T01:02:11+03:00</updated>
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<div class='breakout' ><img src='/blog/2012/05/sfbay_1_500w.jpg' width='500' height='281' ><div class='caption' style='width: 500px;'>The Pacific coastline north of San Francisco</div></div>


<p>The San Francisco Bay remains one of my favorite places in the world to fly over. It was my home for many years and I’ve found myself there so many times since that it remains very much a home to my heart. I know this area probably better than any other place on Earth.  When I look out the window on approach, it only takes me a second to figure out where we are and what path the aircraft is flying to the airport. Even now, post this from Northern Africa, my heart jumps a little bit as I went through these photographs.</p>

<div class='breakout' ><img src='/blog/2012/05/sfbay_2_500w.jpg' width='500' height='281' ><div class='caption' style='width: 500px;'>Turning over the San Francisco Bay near the San Mateo Bridge</div></div>


<p>These photos were made on the first leg of my current trip from Portland to San Francisco, before connecting onto Frankfurt and experiencing <a href="/blog/2012/04/united_failure">itinerary screw up from hell</a>. We came in over Pt. Reyes, cut across San Francisco and out over the bay, then made a right hand U-turn over the San Mateo bridge to land at SFO.</p>

<div class='breakout' ><img src='/blog/2012/05/sfbay_3_500w.jpg' width='500' height='281' ><div class='caption' style='width: 500px;'>Over the San Mateo Bridge crossing the San Francisco Bay</div></div>


<p>It’s a beautiful approach and one that is almost always the one flown when travelling from the north, including when you fly in from Portland, Seattle, and many flights in from Europe that fly the polar routes up and over Greenland and the far north of Canada. For the best chance of a view of the Golden Gate bridge and downtown, sit on the left hand side of the aircraft. But the right hand side—the side I was sitting on while making these photos—isn’t bad either.</p>

<div class='breakout' ><img src='/blog/2012/05/sfbay_4_500w.jpg' width='500' height='281' ><div class='caption' style='width: 500px;'>A ship on San Francisco Bay near the airport</div></div>


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<entry>
<title>The Upcoming Election in Greece</title>
<id>tag:duncandavidson.com,2011:/blog/2012/05/greek_preelection</id>
<published>2012-05-03T16:00:00+02:00</published>
<updated>2012-05-03T20:06:44+03:00</updated>
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<p>During the last few days in Greece, I’ve put down my camera and simply immersed myself in the local culture and conversation. From large family BBQ gatherings to small meals at tables near the waterfront, one topic has dominated all others: the upcoming election and the consequences that will come of it. You could be having a conversation about fashion, the weather, what TED and TEDx are all about, food, or anything else for that matter and inevitably the Greeks at the table will turn to one another and ask: <em>So, who do you think you’re going to vote for? And, why?</em></p>

<p>With over thirty parties in the running—many of them only seriously competing for the first time—everyone is trying to weigh the pros and cons of each and are intensely curious as to what the others are thinking. Complicating matters is the fact that a party has to win at least 3% of votes in order to be seated, so if you vote for a fringe party that gets less than that, your vote doesn’t have the same effect. It makes for a complex political calculus to think through before stepping into the voting booth and casting a ballot.</p>

<p>One distinct difference from most elections I’ve ever seen is that with all the new parties in the running, the conversations are rather more open-minded and full of honest consideration of more viewpoints than most political discussions I’ve had in the past. Instead of having a glossy high-level sound-bite debate about big versus small government knowing all along that it’s all mostly moot, like it is in the coporatocractic United States, the conversations are about making serious and fundamental choices that will viscerally change the course of the country’s future. The reason for this, of course, is the economic crisis. Everyone has been affected by the financial distress and austerity measures. Everyone has seen their take-home pay cut. Everyone knows the election will help define the next few decades for Greece. And, none of the choices are easy ones for anybody to make.</p>

<p>Most of the people I’ve talked to are still deciding. Regardless of how tough the choices are—and I know that I wouldn’t know which way I’d cast a ballot if I were participating—on May 6th Greece will vote and the outcome will have an interesting and fascinating ramifications for the Greeks, the Euro, and even the European project as a whole. I’m actually a bit bummed that I won’t be in Greece when it happens, but I’ll be back on May 9th and am very curious to see how the discussions will have changed.</p>

<p style='font-style: italic; color: #999;'>
Posted by
<a href='http://duncandavidson.com/blog/2012/05/greek_preelection'>James Duncan Davidson.</a>
</p>
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</entry>
<entry>
<title>Dear United Airlines</title>
<id>tag:duncandavidson.com,2011:/blog/2012/04/united_failure</id>
<published>2012-04-30T21:00:00+00:00</published>
<updated>2012-05-01T11:16:52+03:00</updated>
<link href='http://duncandavidson.com/blog/2012/04/united_failure' rel='alternate' type='text/html' />
<content type='html'>
<![CDATA[
<p>Dear United,</p>

<p>As you know, our relationship has never been about mutual attraction or even pleasure in companionship. It’s been about reliability, predictability, and deep understanding and acceptance of your quirks. For over the last decade along with your Star Alliance partners, you’ve provided me with adequately predictable worldwide service, taken care of things quickly and efficiently when problems came up, provided the right status and perks for my frequent flying needs, and have been easy to deal with in how you operate once I got to know you and learned how to avoid your rougher personality traits. No US-flag carrier with global reach is a standout, but you’ve done well enough by me that I’ve stuck with you for over 700,000 miles of travel.</p>

<p>This year after your hook up with Continental, something’s changed. Things are worse. The reliability of knowing how things work is gone. Handling of problems is erratic. Your IT changes have complicated your Star Alliance integration. You can’t even seem to send me a current Mileage Plus card that shows my Star Alliance Gold status so that I can access my privileges on partner airlines without lots of friction. And today, well today has been inexcusable. In fact, I have to say that it’s been the most unreasonably unfortunate flight day I’ve had in a very long time. The only other times I’ve had flight days this bad were due to understandable external problems like weather or volcanoes erupting.  Today, it was just plain simple incompetence and a complete failure to do the sorts of things that were once so easy for you to do.</p>

<p>Here’s the play by play:</p>

<ol>
<li>A few days ago, I booked an award trip from Portland, Oregon (PDX) to Thessaloniki, Greece (SKG). This trip came together late and it made sense to book using miles instead of paying cash for it. As a bonus, I was able to book a business class saver award for the same number of miles as the standard economy award tickets that were available. My routing was PDX-SFO-FRA-SKG and utilized two Star Alliance partner airlines, Lufthansa (LH) and Aegean (A3).</li>
<li>Yesterday, I started my journey in Portland. I checked in and received boarding passes for my PDX-SFO flight (UA 1286) and my SFO-FRA flight (LH 455). The agent at the check-in counter told me that she couldn’t print out my Aegean boarding pass, but that I could do it in Frankfurt.</li>
<li>In San Francisco, I tried again to get a boarding pass. After <a href="http://duncandavidson.com/blog/2012/04/deviate_from_norm">an incident last week with a problem with printing boarding passes</a>, I wanted to be sure to get one as soon as possible. Unfortunately, they couldn’t print a pass out in SFO either. In all my years of flying with United, I’ve never had a problem like this. Boarding passes for Star Alliance partner flights have always been easily printed. That’s part of the point of having code-shares and a partnership, right?</li>
<li>I had a great flight to Frankfurt on Lufthansa’s new Airbus 380. The new jet is huge and ungainly looking on the outside, but is comfortable and nice inside. And Lufthansa’s service in business class was pitch perfect. I couldn’t be happier with that flight. I even slept for 7 hours straight, a good thing considering what was coming next.</li>
<li>At Frankfurt, I went to the service center to get my Aegean boarding pass for my flight to Thessaloniki. When the agent there tried to access my reservation, she couldn’t get it to print out a boarding pass. She indicated that something was odd with my reservation, but that there have been lots of odd things lately with United owned reservations. So, she said to go to the Aegean gate. A big chunk of the hour or so connection time was burned waiting in passport control lines security lines. Not a problem when you have a boarding pass, but&hellip;</li>
<li>By the time I got to the Aegean counter, the flight had been closed to check-ins. The flight was still boarding, but I’d been removed from the flight. The agent tried to help, but some issue with the reservation kept her from making any progress by the time the doors closed. Since it was the only Aegean flight from Frankfurt today, they sent me back to United to rebook.</li>
<li>After waiting in United’s service line for what seemed like an eternity, I was greeted by a friendly agent who dove into my problem with gusto. She was an ex-Continental employee and knew her way around SHARES. Just the kind of person you want in this kind of situation. After about fifteen minutes of futzing, she booked me on a Lufthansa flight to Athens with a Cyprus Airways connection to Thessaloniki.</li>
<li>I proceeded to check in with Lufthansa, but they couldn’t give me a boarding pass for my Cyprus Airways flight. They told me that I could get a pass at the Cyprus gate in Athens. I was having a bad sense of déjà vu, but there wasn’t anything to be done about it.</li>
<li>Happy enough to have things sorted and a plan, I went to the Lufthansa lounge and was denied access because of a lack of Mileage Plus card. Luckily, the agent accepted my boarding pass from the SFO-FRA flight for access since it was a Lufthansa operated flight and I was in business class. If I had flown on the slightly earlier United 747 flight, I would have been out of luck in exercising a perk that is supposed to be accessible to me.</li>
<li>Next, I boarded my flight to Athens (LH 1282). Another decent Lufthansa flight and the catering was quite tasty, I have to say. It’s surprising to me that other carriers can manage to still provide decent meals on board while US carriers have such a hard time of it. In any case, the flight took a bit longer than scheduled which put us into Athens a bit late and ate into the 1 hour connection time, so&hellip;</li>
<li>I ran to the Cyprus Airways gate where the flight (CY 624) was boarding. Only one agent was working there, so I had to wait for most of the passengers to be boarded before the agent helped me. After frantically typing away on her keyboard and frowning, she made about a dozen calls. Finally, she handed me over the phone so that I could have a sales agent explain the problem. Apparently, Cyprus Airways doesn’t have any agreement to deal with electronic bookings from United. In other words, the ticket that the ex-Continental agent who was a SHARES pro booked me was invalid. I wasn’t going to be on the flight, it was too late to do anything about it, and that was that.  Up until this point, I had mostly kept my cool, but I have to tell you, I almost lost my shit right there. However, I knew that yelling at the Cyprus gate agent would accomplish nothing and it wasn’t her fault. So I sat down for a few minutes and collected my wits.</li>
<li>After calming down, I went out to the check in counters to speak with Aegean, who handles all of the Star Alliance needs in Athens. When I stepped up to the agent, I smiled and asked if they liked a challenge. I don’t think she quite knew what I meant when she smiled and said yes. As she delved deeper into the reservation, her brow furrowed. At one point, she said, “This was booked with United, yes?” and then sighed in frustration. After calling a few people, she told me that the current status of my ticket was that it was with Cyprus and that only United themselves could change it. Unfortunately, there’s not an official United presence at the Athens airport. So, I would have to call. At that point, placing an international call from my mobile phone would have been cost prohibitive, I didn’t really have a clue or the desire to figure out if there was a United ticketing office somewhere in Athens, and I knew it would take a while to sort this out, so&hellip;</li>
<li>To stop being a hostage to the situation and regain control over my destiny, I decided to shortcut things and asked how much a one-way ticket to Thessaloniki would be. When the answer came back a very reasonable €120, I pulled out my credit card and said, “done!”</li>
<li>Ticket purchased, I went off to find my checked bag. In all the changes and shifts in itinerary, it had somehow managed to follow me to Athens and hadn’t been put on the Cyprus flight I was denied access to. After playing the game of talking to people all over the airport until I found the right combination that got me back into the arrivals hall—get a security pass from airport information, go talk to a guard at a security door, and enter into the arrivals area the back way—to find my bag. The Lufthansa baggage agent tried looking up my bag in his system and didn’t find anything, but almost by magic I saw somebody wheeling it over from somewhere else. Claimed and done.</li>
<li>After checking in for my final Aegean flight (A3 136), and in need of some peace, quiet, AC power, and Internet, I headed to their lounge and talked my way in after showing my Star Alliance Gold status from my account on the united.com website on my mobile phone. The agent rolled her eyes and said, “Ah, United&hellip;” I agreed with her, told her about my day, and she let me in. I have to say, the Aegean lounge in Athens is quite lovely. Much nicer than even the nicest United Clubs back in the states.</li>
</ol>


<p>So, United, to summarize: After many IT-related bungles, <strong>you sent me to Athens on a ticket that couldn’t get me to my final destination</strong>. You left me stuck in Athens without a straightforward and appropriate path to resolution. I had to go so far as to <strong>buy my own last-minute ticket to my final destination because you essentially stranded me</strong>. And, I have no clue as to what the state of the rest of my ticket is right now and won’t until I sit down somewhere with Internet access and Skype into your customer service lines.</p>

<p>To say I’m disappointed would be an understatement&hellip;</p>

<p>As I write this in the Aegean lounge at Athens, I haven’t a clue as to what you could do to make this right. You could make a start by refunding the miles I used to get here to Europe and the €120 I paid for my final flight to Thessaloniki, but that’s only a start. This won’t be better until you get your systems back to the point where they work as smoothly as they were before you merged them. Continental’s systems were working fine before the IT merger. So were United’s. But at this point, when an ex-Continental agent who knows their way around SHARES sends a customer on a flight that strands them in a place with no direct support, something is just horribly broken. I have several more flights on Star Alliance partners booked through your system in the next two weeks that I’m now very concerned about going smoothly. And, I have little faith that they will.</p>

<p style='font-style: italic; color: #999;'>
Posted by
<a href='http://duncandavidson.com/blog/2012/04/united_failure'>James Duncan Davidson.</a>
</p>
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</content>
</entry>
<entry>
<title>The Power of X</title>
<id>tag:duncandavidson.com,2011:/blog/2012/04/power_of_x</id>
<published>2012-04-30T10:00:00+00:00</published>
<updated>2012-05-01T11:17:16+03:00</updated>
<link href='http://duncandavidson.com/blog/2012/04/power_of_x' rel='alternate' type='text/html' />
<content type='html'>
<![CDATA[
<p>A bit over a week ago, over 700 people wrapped up an incredible week at TEDxSummit, a gathering of TEDx organizers from all over the world who came together to share, inspire, and educate each other. A blend of workshop, standard TED sessions, and summer camp, it was unlike any other TED event I’ve had the privilege of being part of. I’d go so far as to say it was transformational and possibly seminal for most everyone involved.</p>

<div class='breakout' ><img src='/blog/2012/04/summit_stage_500w.jpg' width='500' height='333' ><div class='caption' style='width: 500px;'>The TEDxSummit stage in Doha, Qatar.</div></div>


<p>The theme of the event was “The power of x”. The meaning of the x was left purposefully undefined, an exercise to be interpreted as one desired. You could follow the lead of the marketing for the event and think of it in terms of more x. For example, “If your airplane had more x, you’d have arrived yesterday”. Or, you could think of it in math terms of exponential power amplifying TED’s mission of ideas worth spreading. At some point during the event, I started thinking of the x as meaning connection. The kind of connection that brings together people all over the world in the kind of way that’s only become possible recently with the rise of the Internet.</p>

<p>Three years after its launch, TEDx is at a defining moment. When Chris Anderson and the TED team launched TEDx, there was no way to know that it would come so far so fast. Over three thousand events later, it might just be a movement. Some definitely want to see it as such. Others want to take it further and move beyond being a platform for spreading ideas and become a vehicle for implementing ideas.</p>

<div class='breakout' ><img src='/blog/2012/04/summit_workshop_500w.jpg' width='500' height='333' ><div class='caption' style='width: 500px;'>Attendees in a workshop at TEDxSummit in Doha, Qatar.</div></div>


<p>I’m of two minds on this. Expanding scope could potentially dilute the focus and energy that has been found. In addition, there’s not that much formal organization in this community yet and moving into implementation might prove to be unmanageable. Furthermore, part of the power of the existing platform is that it lets ideas mingle without much in the way of vested interest for any one idea. I fear that implementing under the TEDx banner some ideas might block others. That’s not to say that people shouldn’t implement ideas, just that it might be best to leave any implementation as an effort that pursues its own path, like seeds sown to the wind to find their own independent destiny.</p>

<p>On the other hand, maybe we should actively cultivate some of our best ideas. TED does this with the TEDPrize where an idea per year gets focused on. Maybe something similar can grow within the TEDx community. As long as such efforts don’t interfere with the connection and recombination of ideas, there’s likely little harm in it and probably a lot to be gained. The open question is what kind of structure needs to form to support such an undertaking.</p>

<div class='breakout' ><img src='/blog/2012/04/tedx_beach_500w.jpg' width='500' height='333' ><div class='caption' style='width: 500px;'>Attendees form a human TEDx logo in the sand near Sealine, Qatar.</div></div>


<p>That structure, one way or another, will emerge. Relationships that existed before this event were strengthened. New ones that will last a lifetime were forged. No matter what happens with the TED and TEDx labels, I have no doubt that things—important things—will happen in the world because of the connections made last week. Hyperbole? I don’t think so. I’ve had the privilege of watching amazing things happen in the ocean conservation community as a result of the people who gathered in the Galapagos for Mission Blue two years ago, another event that was transformative and seminal for everyone involved. Most of those things haven’t occurred under either the TED or Mission Blue umbrellas, but they were enabled by connections forged among a small group of people in a week on the water. Multiply that kind of effect by the diversity and number of people at TEDxSummit and I have no doubt that we’re going to see some amazing things that can track their roots through Doha in April of 2012.</p>

<p>Maybe the elusive meaning of x is a bit of everything. Exponentially connected, we’re the human network and we’re figuring out what we can do together. Maybe we’re the power of x.</p>

<p style='font-style: italic; color: #999;'>
Posted by
<a href='http://duncandavidson.com/blog/2012/04/power_of_x'>James Duncan Davidson.</a>
</p>
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</content>
</entry>
<entry>
<title>Finding Portland</title>
<id>tag:duncandavidson.com,2011:/blog/2012/04/finding_portland</id>
<published>2012-04-29T08:00:00-07:00</published>
<updated>2012-04-29T18:04:35+03:00</updated>
<link href='https://vimeo.com/41011190' rel='alternate' type='text/html' />
<content type='html'>
<![CDATA[
<p><a href="http://www.uncagethesoul.com/">Uncage the Soul Productions</a>  took 51 days and shot, produced, and edited together this time-lapse portrait of Portland for TEDxPortland. Reportedly, the video was greeted with a standing ovation when it was screened at the event.</p>

<p style='font-style: italic; color: #999;'>
Linked by
<a href='http://duncandavidson.com'>James Duncan Davidson.</a>
</p>
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</content>
</entry>
<entry>
<title>Elgato’s new external Thunderbolt SSD drive</title>
<id>tag:duncandavidson.com,2011:/blog/2012/04/elgato_tbolt</id>
<published>2012-04-29T07:45:00-07:00</published>
<updated>2012-04-29T18:00:39+03:00</updated>
<link href='http://www.elgato.com/elgato/na/mainmenu/products/ThunderboltSSD.html' rel='alternate' type='text/html' />
<content type='html'>
<![CDATA[
<p>Finally, a bus powered Thunderbolt external drive that’s ultra fast and quiet. It’s a bit on the spendy side, but it’s <a href="http://barefeats.com/hard147.html">well reviewed by Bare Feats</a>. Give it a bit of time for pricing to improve and more capacity and I’m certainly interested. I’m also excited to see that <a href="http://www.elgato.com/elgato/na/mainmenu/products/storage/Thunderbolt-Cable.en.html">Elgato is releasing a shorter .5 meter Thunderbolt cable</a>. This Thunderbolt thing is starting to come together.</p>

<p style='font-style: italic; color: #999;'>
Linked by
<a href='http://duncandavidson.com'>James Duncan Davidson.</a>
</p>
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</content>
</entry>
<entry>
<title>A chat with Hans Rosling at TEDxSummit</title>
<id>tag:duncandavidson.com,2011:/blog/2012/04/hans_summit</id>
<published>2012-04-28T04:30:00-07:00</published>
<updated>2012-04-28T14:34:10+03:00</updated>
<link href='http://www.youtube.com/watch?v=RgZIEn5Is9E' rel='alternate' type='text/html' />
<content type='html'>
<![CDATA[
<p>On Tuesday afternoon at TEDxSummit, Hans Rosling sat down to talk with attendees. The <a href="http://whattookyousolong.org/">What Took You So Long</a> peeps were there, captured it on video, and cut together this awesome video.</p>

<p style='font-style: italic; color: #999;'>
Linked by
<a href='http://duncandavidson.com'>James Duncan Davidson.</a>
</p>
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</content>
</entry>
<entry>
<title>Cesar Harada’s Protei written up in Wired</title>
<id>tag:duncandavidson.com,2011:/blog/2012/04/protei_wired</id>
<published>2012-04-27T13:00:00-07:00</published>
<updated>2012-04-27T23:02:41+03:00</updated>
<link href='http://www.wired.com/design/2012/04/sailboat-drones-for-oil-spills/' rel='alternate' type='text/html' />
<content type='html'>
<![CDATA[
<p>Cesar Harada quit MIT to develop an open-source, shapeshifting, ocean drone that could potentially help clean up oil spills and remove plastic from the ocean.</p>

<p style='font-style: italic; color: #999;'>
Linked by
<a href='http://duncandavidson.com'>James Duncan Davidson.</a>
</p>
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</content>
</entry>
<entry>
<title>The Unknown Cappuccino</title>
<id>tag:duncandavidson.com,2011:/blog/2012/04/unknown_cappa</id>
<published>2012-04-27T10:45:00-07:00</published>
<updated>2012-04-27T21:14:40+03:00</updated>
<link href='http://duncandavidson.com/blog/2012/04/unknown_cappa' rel='alternate' type='text/html' />
<content type='html'>
<![CDATA[
<p>One of the things I love about Portland is that several of my favorite coffee shops in the world are located within walking distance of where I live—at least if you’re not allergic to walking. Yesterday, I went into one of them with a friend and ordered a cappuccino with a specific coffee off the board. The barista cut off our order with a glint in his eye and said:</p>

<blockquote><p><em>“Nope. Sorry, you’re not getting that one. We’re giving you something else.”</em></p>

<p><em>“Oh really? What is it?”</em></p>

<p><em>“Don’t worry about it. You’ll love it.”</em></p></blockquote>

<p>It was definitely one of those moments where you know that a treat is about to be given to you and you should just shut up and enjoy it. Oh, lordy. Did I enjoy it, indeed. Loved it. Holy moly.</p>

<p>I think it was one of the best cappuccinos I’ve had in a very long time. Rich. Complex. With maybe a hint of bourbon and a slightly pleasing sort of smokey flavor I’m not sure how the hell to describe because I’m not quite that geeky with my taste discrimination. Amazing.</p>

<p>Today, I went back:</p>

<blockquote><p><em>“So, um, what was the name of that really tasty stuff you gave me yesterday?</em>”</p>

<p><em>“Why you gotta be like that? Don’t mess it up like that. Just enjoy it&hellip;”</em></p></blockquote>

<p>Catching on to the game, I leaned in close and said:</p>

<blockquote><p><em>“Fair enough. I don’t care what the hell it was called. I just want another one&hellip;”</em></p></blockquote>

<p>I thought for a moment, decided I might have been slightly too brusque and direct and maybe even a bit demanding in my tone, so I added with my best smile:</p>

<blockquote><p><em>“Please&hellip;?”</em></p></blockquote>

<p>Would you believe it was even better today than yesterday? Incredible. It’s that kind of thing that you look over at the barista, give a knowing nod, and get the nod back. I took a photo of it, but I think it’s better if I don’t give away too much about where to find this magic cup. I just hope that they have a little bit of it left over tomorrow before I leave town again on Sunday.</p>

<p style='font-style: italic; color: #999;'>
Posted by
<a href='http://duncandavidson.com/blog/2012/04/unknown_cappa'>James Duncan Davidson.</a>
</p>
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</content>
</entry>
<entry>
<title>Dunespotting</title>
<id>tag:duncandavidson.com,2011:/blog/2012/04/dunespotting</id>
<published>2012-04-26T13:35:00-07:00</published>
<updated>2012-04-26T23:37:08+03:00</updated>
<link href='http://duncandavidson.com/blog/2012/04/dunespotting' rel='alternate' type='text/html' />
<content type='html'>
<![CDATA[
<div class='breakout' ><img src='/blog/2012/04/dunespotting_500w.jpg' width='500' height='281' ><div class='caption' style='width: 500px;'>TEDxSummit attendees walking out on dunes near Sealine, Qatar</div></div>


<p style='font-style: italic; color: #999;'>
Posted by
<a href='http://duncandavidson.com/blog/2012/04/dunespotting'>James Duncan Davidson.</a>
</p>
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</content>
</entry>
<entry>
<title>TEDxSummit Attendees</title>
<id>tag:duncandavidson.com,2011:/blog/2012/04/summit_line</id>
<published>2012-04-26T13:25:00-07:00</published>
<updated>2012-04-26T23:27:46+03:00</updated>
<link href='http://duncandavidson.com/blog/2012/04/summit_line' rel='alternate' type='text/html' />
<content type='html'>
<![CDATA[
<div class='breakout' ><img src='/blog/2012/04/summit_line_500w.jpg' width='500' height='281' ><div class='caption' style='width: 500px;'>TEDxSummit attendees line a dune near Sealine, Qatar</div></div>


<p style='font-style: italic; color: #999;'>
Posted by
<a href='http://duncandavidson.com/blog/2012/04/summit_line'>James Duncan Davidson.</a>
</p>
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</entry>

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